eSurvey Selection for Academic Semester 2022/07 08

 

  20221007
Welcome QUEK CHEE YANG, REUEL, your last login was on 13/10/2022 01:48:07 AM.
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eSurvey
Survey IDS0722 - 00073384
Academic Year/ Semester2022/07
Closing Date19/10/2022
Survey for ProgrammeBSBE - BSc Biomedical Engineering
 
 

Dear Student,

 

We hope you can take a few minutes to complete this Student Feedback Form.

 

Your feedback will allow us to improve our course and your experience in SUSS. 

 

Thank you for your time.

 
1.
I primarily* access SUSS Online Services (Canvas, Student Portal, Email, Library):
*i.e. more than half of the time
 
Comments on the experience when using On-Campus WiFi (if any):
(1000 chars)
 
Accessibility / Availability of Learning Platforms and Resources
(You will be asked about ‘usefulness of learning platforms and resources’ later on)
 
2a) I am ABLE to access and use (e.g. no downtime) the following Learning Platform/Resource:
 
i. Student Portal
 
ii. Learning Systems (Canvas, Zoom, etc.)
 
iii. SUSS Library Portal
 
Feedback on Accessibility/ Availability (if any):
(1000 chars)
 
Accessibility / Availability of Support Services
(You will be asked about ‘helpfulness of support services’ later on)
 
2b) I am ABLE to access and use (e.g. able to contact via phone, etc.) the following Support Service:
 
i. MyMail Support
 
ii. Learning Services Support Helpdesk
 
iii. Ask The Library, Email/Consultation (no hotline)
 
iv. Student Support Services: Hotline/Email/Counter
 
v. Block C Lab Support Helpline
 
Feedback on Accessibility/ Availability (if any):
(1000 chars)
 
Usefulness of Learning Platforms and Resources
(You will be asked about the ‘helpfulness of support services’ in the next question.)
 
3a) The following Learning Platform/Resource has been USEFUL in supporting my learning needs.
 
i. Student Portal
 
ii. Learning Systems (Canvas, Zoom, etc.)
 
iii. SUSS Library Resources & Tools
 
iv. iStudyGuide
 
v. e-Textbook
 
Feedback on Usefulness of learning resource (if any):
(1000 chars)
 
Helpfulness of Support Services

3b) The following Support Service has been HELPFUL in supporting my needs.
 
i. MyMail Support
 
ii. Learning Services Support HelpDesk
 
iii. Ask the Library Email/Consultation
 
iv. Student Support Services: Hotline/Email/Counter
 
v. Block C Labs Support Helpline
 
Feedback on Helpfulness of Support Service (if any):
(1000 chars)
 
Availability of Well-being Support Services

3c) I am AWARE that the following support service is available to support my emotional needs.
 
i. I am aware that Counselling and Life-coaching services are available to me if I need to speak to someone about my challenges
 
ii. I am aware that these services are provided by C-three (Counselling & Life-coaching
 
Feedback on Well-being Support Services (if any):
(1000 chars)
Meeting Expectations
 
4) I am satisfied with the RESPONSIVENESS (e.g. acknowledging your request promptly) of the following Support Service.
 
i. MyMail Support
 
ii. Learning Services Support Helpdesk
 
iii. Ask the Library Email/Consultation
 
iv. Student Support Services: Hotline/Email/Counter
 
v. Block C Labs Support Helpline
 
Feedback on Responsiveness of Support Services (if any):
(1000 chars)
 
5)
I am satisfied with the MAINTENANCE STATE of on-campus facilities (e.g. classrooms, toilets).
 
Feedback on Maintenance State of on-campus facilities (if any):
(1000 chars)
 
 

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