eSurvey Survey ID S0721 - 00071105 Academic Year/ Semester 2021/07 Closing Date 07/11/2021 Survey for Programme BSBE - BSc Biomedical Engineering

 

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eSurvey
Survey IDS0721 - 00071105
Academic Year/ Semester2021/07
Closing Date07/11/2021
Survey for ProgrammeBSBE - BSc Biomedical Engineering
 
 

Dear Student,

 

We hope you can take a few minutes to complete this Student Feedback Form.

 

Your feedback will allow us to improve our course and your experience in SUSS. 

 

Thank you for your time.

 
1.
I primarily* access SUSS Online Services (Canvas, Student Portal, Email, Library):
*i.e. more than half of the time
 
Comments on the experience when using On-Campus WiFi (if any):
(1000 chars)
 
Accessibility / Availability of Learning Platforms and Resources
(You will be asked about ‘usefulness of learning platforms and resources’ later on)
 
2a) I am ABLE to access and use (e.g. no downtime) the following Learning Platform/Resource:
 
i. Student Portal
 
ii. Learning Systems (Canvas, Zoom, etc.)
 
iii. SUSS Library Portal
 
Feedback on Accessibility/ Availability (if any):
(1000 chars)
 
Accessibility / Availability of Support Services
(You will be asked about ‘helpfulness of support services’ later on)
 
2b) I am ABLE to access and use (e.g. able to contact via phone, etc.) the following Support Service:
 
i. MyMail Support
 
ii. Learning Services Support Helpdesk
 
iii. Ask the Library Services
 
iv. Student Support Services: Hotline/Email/Counter
 
v. Block C Lab Support Helpline
 
Feedback on Accessibility/ Availability (if any):
(1000 chars)
 
Usefulness of Learning Platforms and Resources
(You will be asked about the ‘helpfulness of support services’ in the next question.)
 
3a) The following Learning Platform/Resource has been USEFUL in supporting my learning needs.
 
i. Student Portal
 
ii. Learning Systems (Canvas, Zoom, etc.)
 
iii. SUSS Library Resources & Tools
 
iv. iStudyGuide
 
v. e-Textbook
 
Feedback on Usefulness of learning resource (if any):
(564 chars)

Guides have to be more precise and more examinable content to be written, instead of excluding it from the papers and only to be taught verbally. No one can remember everything important detail stated by the teacher and especially lecturers in the university expects the very busy scheduled working adults to do their own research and at this level, we need notes that prep us for exams on our own, with or without the help of lecturers.
 
Helpfulness of Support Services

3b) The following Support Service has been HELPFUL in supporting my needs.
 
i. MyMail Support
 
ii. Learning Services Support HelpDesk
 
iii. Ask the Library Services
 
iv. Student Support Services: Hotline/Email/Counter
 
v. Block C Labs Support Helpline
 
Feedback on Helpfulness of Support Service (if any):
(1000 chars)
 
Awareness of Support Services

3c) I am AWARE that the following support service is available to support my emotional needs.
 
i. C-three Counselling
 
Feedback on Awareness of Support Service (if any):
(1000 chars)
Meeting Expectations
 
4) I am satisfied with the RESPONSIVENESS (e.g. acknowledging your request promptly) of the following Support Service.
 
i. MyMail Support
 
ii. Learning Services Support Helpdesk
 
iii. Ask the Library Services
 
iv. Student Support Services: Hotline/Email/Counter
 
v. Block C Labs Support Helpline
 
Feedback on Responsiveness of Support Services (if any):
(1000 chars)
 
5)
I am satisfied with the MAINTENANCE STATE of on-campus facilities (e.g. classrooms, toilets).
 
Feedback on Maintenance State of on-campus facilities (if any):
(1000 chars)
 
 

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