eSurvey for BSBE - BSc Biomedical Engineering

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1
  20201016.03
Welcome QUEK CHEE YANG, REUEL, your last login was on 21/10/2020 06:24:20 PM.
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eSurvey
Survey IDS0720 - 00062837
Academic Year/ Semester2020/07
Closing Date31/10/2020
Survey for ProgrammeBSBE - BSc Biomedical Engineering
 
 

Dear Student,

 

We hope you can take a few minutes to complete this Student Feedback Form.

 

Your feedback will allow us to improve our course and your experience in SUSS. 

 

Thank you for your time.

 
1.
I primarily* access SUSS Online Services (Canvas, Student Portal, Email, Library):
*i.e. more than half of the time
 
Comments on the experience when using On-Campus WiFi (if any):
(1000 chars)
 
Accessibility / Availability of Learning Platforms and Resources
(You will be asked about ‘usefulness of learning platforms and resources’ later on)
 
2a) I am ABLE to access and use (e.g. no downtime) the following Learning Platform/Resource:
 
i. Student Portal
 
ii. Learning Systems (Canvas, Zoom, etc.)
 
iii. SUSS Library Portal (library.suss.edu.sg)
 
iv. SIM (Tay Eng Soon) Library
 
Feedback on Accessibility/ Availability (if any):
(894 chars)
 
Accessibility / Availability of Support Services
(You will be asked about ‘helpfulness of support services’ later on)
 
2b) I am ABLE to access and use (e.g. able to contact via phone, etc.) the following Support Service:
 
i. MyMail Support
 
ii. Learning Services Support Helpdesk
 
iii. Ask The Library, SUSS (ask@suss.libanswers.com)
 
iv. SIM (Tay Eng Soon) Library Support
 
v. Student Support: Hotline/Email/Counter
 
vi. Block C Lab Support Helpline
 
vii. C-three Counselling
 
Feedback on Accessibility/ Availability (if any):
(1000 chars)
 
Usefulness of Learning Platforms and Resources
(You will be asked about the ‘helpfulness of support services’ in the next question.)
 
3a) The following Learning Platform/Resource has been USEFUL in supporting my learning needs.
 
i. Student Portal
 
ii. Learning Systems (Canvas, Zoom, etc.)
 
iii. SUSS Library Portal (library.suss.edu.sg)
 
iv. SIM (Tay Eng Soon) Library
 
v. iStudyGuide
 
vi. e-Textbook
 
Feedback on Usefulness of learning resource (if any):
(758 chars)
 
Helpfulness of Support Services

3b) The following Support Service has been HELPFUL in supporting my needs.
 
i. MyMail Support
 
ii. Learning Services Support HelpDesk
 
iii. Ask The Library, SUSS (ask@suss.libanswers.com)
 
iv. SIM (Tay Eng Soon) Library Support
 
v. Student Support: Hotline/Email/Counter
 
vi. Block C Labs Support Helpline
 
vii. C-three Counselling
 
Feedback on Helpfulness of Support Service (if any):
(1000 chars)
 
Meeting Expectations
 
4) I am satisfied with the RESPONSIVENESS (e.g. acknowledging your request promptly) of the following Support Service.
 
i. MyMail Support
 
ii. Learning Services Support Helpdesk
 
iii. Ask The Library, SUSS (ask@suss.libanswers.com)
 
iv. SIM (Tay Eng Soon) Library Support
 
v. Student Support: Hotline/Email/Counter
 
vi. Block C Labs Support Helpline
 
Feedback on Responsiveness of Support Services (if any):
(1000 chars)
 
5)
I am satisfied with the MAINTENANCE STATE of on-campus facilities (e.g. classrooms, toilets).
 
Feedback on Maintenance State of on-campus facilities (if any):
(1000 chars)
 
 

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