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"Must Read" Announcement - Repost: Course Materials Distribution Exercise for July 2020 Semester - Full-Time/Part-Time Undergraduates and Graduate Students
 

Dear Students,

Welcome to July 2020 Semester!
In view of the COVID-19 situation, to safeguard the health of our students and staff, the SUSS Material Collection counter will not be open for course material collection.

For July 2020 Semester, we will be distributing the printed course materials to students through SpeedPost delivery. On a goodwill basis, SUSS will pay the first attempt delivery charges. Please note that this is a special one-time arrangement due to the COVID-19 situation.

Please take a while to read through the below information on course materials distribution.


1.         Eligibility Criteria to Apply for Courier Delivery

Full-Time Undergraduates:
You may proceed to make your courier application via the Student Portal / Eservices / Courier Application Services after you have completed your course offer confirmation.

Part-Time Undergraduates and Graduate Students:
You may proceed to make your courier application via the Student Portal / Eservices / Courier Application Services after you have confirmed and made payment for the courses.


2.         Courier Registration and Delivery Period

Courier registration will start on 19 June 2020, Friday (1500) and end on 1 August 2020, Saturday (2359). Courier delivery period will be from 25 June 2020, Thursday to 7 August 2020, Friday. Delivery timing will be from 9.00 am to 6.00 pm on weekdays, and 9am to 12.30 pm for Saturdays. Please note that there is no delivery on Sunday, Monday, and Public Holiday.


3.         Delivery Charges

On a goodwill basis, SUSS will pay the first attempt delivery charges. Subsequent delivery request will be arranged and paid by the student.


4.         Delivery Options

You may choose to have the course materials delivered to a designated POPStation or delivery address.
Once the courier application has been made, no changes are allowed. For example, if you have submitted the application and subsequently added another course with print material/s, you would have to arrange for your courier to pick up the additional materials from Markono Print Media, our appointed vendor (address: 18 Pioneer Crescent M-Cube Singapore 628567). For self–arranged courier pick up, please email Student Support (students@suss.edu.sg) and attach the courier confirmation note at least 2 days before the scheduled pick-up.

a)       Collection at POPStation
If you opted for collection at POPStation, you will have 3 days from the time you receive the sms/email notification to collect your materials from the designated POPStation. If you fail to collect your package within 3 days of receiving the notification, the course material package will be returned back to Markono Print Media (appointed vendor).

b)      Door-Step Delivery
If you opted for door-step delivery and the delivery is unsuccessful, Speedpost will either deposit the package at the nearest POPStation or attempt another door-step delivery on the following working day depending on the package size. A delivery advice will be deposited at the delivery address provided or in the letterbox at the delivery address.
If the package is within the POPStation dimension, Speedpost will deposit the package at the nearest POPStation (as stated in the delivery advice for a period of three (3) calendar days). If the package is not picked up within three (3) days of receiving the notification, the course material package will be returned back to Markono Print Media (appointed vendor).
If the package is oversize (and could not fit into the POPStation), Speedpost will attempt a re-delivery on the next working day (at no additional charges). A maximum of two (2) consecutive re-delivery attempts will be made. Undelivered package will be returned back to Markono Print Media (appointed vendor).

5.         Self-arranged Courier Pick-up
Once the course materials are returned back to Markono Print Media, you have to arrange for courier to pick-up the course materials from Markono Print Media. For self-arranged courier pick up, please email Student Support (students@suss.edu.sg) and attach the courier confirmation note at least 2 days before the scheduled pick-up (only on weekdays). Due to COVID-19, Markono Print Media does not allow students to do self-collection at their premise.  

6.         Exchange/Incomplete Materials
Please check and ensure that the items (exclude late materials) you receive in the package bear the correct item codes and editions. If you find any item(s) defective, missing or any discrepancies, please email Student Support (students@suss.edu.sg) and attach image/s of proof within 14 days from the date of receiving the package.  Any exchange requested after the timeframe will not be accepted.  

7.         Materials Not Available for Distribution (Late Materials)
Due to COVID-19 pandemic, shipments from overseas have been delayed. Please click here for a list of courses where the course materials are not available (late materials) for distribution until further notice. Please check the student portal for updates pertaining to late materials, a notice would be posted on the student portal once the late materials are available for distribution.
Bulk of the late materials are expected to be available in batches in the early week of July. If there are late materials among the course materials to receive, please select delivery date from 1 July and onwards.  If the late materials are still not available on the scheduled delivery date (after 1 July), we will deliver the available course materials to you and subsequently arrange for a separate delivery of the late material at no additional charge.
Material Status
Delivery Date
Remarks
With late material
Select delivery date from 1 July and onwards
Available course materials will be delivered and a separate delivery for the late material will be arranged at no additional charge.
Without late material
Select any open dates in the courier application system
Course materials will be delivered on the scheduled delivery date, unless otherwise notified by the CA department.

8.         Set-books List (for Biomedical, Education (Music), English, Psychology and Translation Programmes only)
 Definition of Set-books List: Reference books recommended for students’ reading for a course.
Where to Purchase: Popular Bookstore located in SIM (* Note that Popular Bookstore in SIM is closed till further notice)
a. Click here for Setbook List for Education (Music) Programmes
b. Click here for Setbook List for English, Translation and Interpretation and Psychology Programmes - Term 1 courses.
c. Click here for Setbook List for English and Translation and Interpretation Programmes - Term 2 courses.
d. Click here for Setbook List for Biomedical Engineering Programmes.
9.         User Agreement
Please ensure that you read the user agreement form before applying for the courier services.

10.       Materials with UniSIM Logos and/or Copyright
For some courses, you may receive materials which carry UniSIM logos and/or copyright indication.  Please be assured that the contents in these materials remain relevant for your courses.
If you have any queries, please write in to Student Support (students@suss.edu.sg) or call Student Support Hotline at 6248 9111.

Meanwhile please stay safe and healthy.
Best Regards
Curriculum Administration Department 



 
 
 

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